Privacy Policy

Welcome to App.bd (Academic Performance Platform Bangladesh). Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, software, and related services.

1. Who We Are

App.bd is a cloud-based School Management ERP platform developed and operated by WB Softwares, providing digital solutions for schools, colleges, madrasas, coaching centers, and other educational institutions across Bangladesh.

2. Information We Collect

We may collect the following information when you use our website or services:

• Full Name
• Institution Name
• Email Address
• Mobile Number
• Mailing Address
• Login Credentials
• Payment Information (where applicable)
• Student, Teacher, Guardian, and Staff Information (provided by authorized institutions)
• Device Information, Browser Type, IP Address, and Usage Data
• Cookies and Analytics Data

3. How We Collect Information

We collect information when you:

• Register for an account
• Request a demo
• Contact our support team
• Purchase or subscribe to our services
• Fill out forms on our website
• Browse our website using cookies and analytics tools
• Use our School Management ERP platform

4. How We Use Your Information

We use your information to:

• Provide and maintain our services
• Create and manage user accounts
• Process subscriptions and payments
• Improve our software and website
• Provide customer support
• Send important service notifications
• Share product updates, offers, and educational content
• Improve security and prevent unauthorized access
• Comply with legal obligations

5. Student & Institutional Data

Educational institutions using App.bd remain the owners of their institutional data.

App.bd processes student, teacher, guardian, academic, attendance, examination, fee, and administrative information solely for providing our software services. We do not sell, rent, or misuse institutional data.

6. Information Sharing

We do not sell your personal information.

Your information may be shared only with:

• Trusted payment gateway providers
• SMS service providers
• Cloud hosting and infrastructure providers
• Technical support partners working under confidentiality agreements
• Government or law enforcement agencies when legally required

7. Data Security

We implement appropriate technical and organizational security measures to protect your information, including:

• Secure servers
• Encrypted communications (SSL/HTTPS)
• Role-based user access
• Regular system monitoring
• Backup and disaster recovery procedures

While we strive to protect your information, no online system can guarantee 100% security.

8. Cookies

Our website uses cookies and similar technologies to:

• Improve website performance
• Remember user preferences
• Analyze website traffic
• Enhance user experience

You may disable cookies through your browser settings, although some features may not function properly.

9. Data Retention

We retain personal and institutional information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

10. Your Rights

Depending on applicable laws, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your data
• Withdraw consent where applicable
• Request a copy of your stored information
• Opt out of promotional communications

To exercise these rights, please contact us using the details below.

11. Third-Party Services

Our website or software may contain links or integrations with third-party services. We are not responsible for the privacy practices of those external websites or services.

12. Children's Privacy

App.bd provides services to educational institutions. Student information is collected and managed by authorized institutions. We do not knowingly collect personal information directly from children without institutional authorization.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated effective date. Continued use of our services after such changes indicates your acceptance of the revised policy.

14. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us.

By using App.bd, you acknowledge that you have read, understood, and agreed to this Privacy Policy.